Activate a pack GO
2 solutions to activate your pack :
- With the My Tango app, go to the "Optimize my consumption" menu, choose a package and activate.
- Send "GO M" or "GO L" by SMS to 62 000
The Packs GO are valid for 30 days in Luxembourg and in Europe.
The cost of the Packs GO is deducted from your credit at the time of activation (minimum €9.91 for a Pack GO M and €19.83 for a Pack GO L).
Choose between our credit top-ups of €10, €20 or €40 (€5 top-ups not available online). You can also buy top-ups in our points of sale or in our network of partners (Cactus, K Kiosk, Delhaize, Cora, Smatch, Gas stations Shell, Aral...). The credit is valid for 6 months.
Deactivate a pack GO
2 solutions to deactivate your pack :
- With the My Tango app, go to the "Optimize my consumption" menu, choose a package and activate.
- Send « STOP GO » by SMS to 62 000
Important note
Packs GO have a specific behavior in terms of usage and we drive your attention on the following points:
- Your pack will only be active once its cost has been deducted from your credit. If you try to activate a pack while your credit balance is insufficient, you will have 7 days to top up. After 7 days, the activation of the pack will be canceled.
- After the end of their 30 days' validity, a new pack will be automatically reactivated if you have enough credit.
- If you do not have enough credit when you activate the new pack, you will have 7 days to top up. After 7 days, the activation of the pack will be canceled.
- If you do not want your pack to be reactivated automatically, turn off the option in the My Tango app or by sending "STOP GO" to 62 000.