Useful information before I cancel my subscription
Cancelling my subscription
For this, please call our cancellation service directly on 27 777 611. One of our agents will handle your request. This service is available from Monday to Friday, from 9 a.m. to 5:30 p.m.
Each case is unique, so cancellation fees may apply to you:
- Cancellation fees, corresponding to the remaining months you committed to.
- Administrative fees, linked to any cancellation request;
- Equipment fees (for a phone, USB stick, etc.).
For more information, consult this document.
Consulting my bills after my cancellation
You can consult your bills for 2 months on "My online bill".