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More details about the offer
The installation takes 2 to 4 weeks, as a general guideline.
We offer you the "4G Connection Day 1 Bizz" service until the installation date so that you can benefit from Tango's mobile Internet network via a mobile hotspot at a preferential rate. The "4G Connection Day 1 Bizz" service is free of charge from the day you sign your Internet Contract for three months, and is limited to 75 GB/month.
Installation + Activation Pack:
The Installation + Activation Pack includes the activation charges (new line, migration) and the installation of an NTP terminal outlet and ONT box in your workplace, the activation of fixed telephony and Internet (installation and configuration of your modem and fixed telephone), the call-out charge of our technicians, and a function text. The internal cabling charge is not included.
Installation + Cabling Pack:
If you don't have the appropriate pre-installed optical-fiber cabling in your workplace and wish to subscribe to a Tango Fibre Bizz offer that requires cabling, you must subscribe to the Installation + Cabling Pack. It includes the activation charges and the installation of an NTP terminal outlet and ONT box at your workplace, the activation of fixed telephony and Internet (installation and configuration of your modem and fixed telephone), the call-out charge of our technicians, and a function text.
Some services are not included and will be billed separately on request. You can ask our technician for a quote.
During a promotional period, if a discount is applied to the Installation Pack or the Installation + Cabling Pack, it will be deducted from your first bill after the successful activation.
Discover the Tango business pack all in one and enjoy a 4G connection from the first day thanks to a SIM with 75GB of Data per month, for 3 months.
The Tango Fibre Bizz pro pack are proposed to fiber customers in Tango unbundled zones, subject to an actual connection at your workplace.
The Tango Internet Bizz offers are proposed to non-eligible customers in unbundled fiber zones.
The Tango Fibre Bizz offers are proposed to fiber customers in Tango unbundled zones, subject to an actual connection at your workplace.
The Tango Internet Bizz offers are proposed to non-eligible customers in unbundled fiber zones.
Your subscription to an Internet Bizz offer by Tango is subject to technical eligibility. We will have to visit your workplace to check the feasibility of your request to access a chosen Internet service.
If the outcome of the visit is unfavorable or unsatisfactory, we will propose a new, similar Internet service offer through a subscription confirmation letter, which will serve as a contract between us.
If the new offer doesn't suit you, you can terminate your current Contract by settling the administrative charges only, corresponding to the costs incurred by Tango until the date of the request for termination. The same applies in case you terminate the Contract before the service is activated, regardless of the reason for termination.
Equipment :
Tango recommends an optimized device (modem) for its network and the Tango Fibre Bizz services, which you can purchase or lease. If you prefer a different device from the one proposed by Tango, you have to make sure it's compatible with the network. We will not assume any responsibility for the malfunction and/or maintenance of said device.
Fixed line:
The telephony service is delivered over VoIP technology, unless otherwise indicated.
Before any service activation by Tango, don't forget to check or inform yourself about IP compatibility if you also have a fax machine, an alarm system, or a bank terminal.
Rates for calls from the fixed line:
The "Fixed Communication Pack Bizz" option includes voice calls for all the company to fixed and mobile numbers in Luxembourg, Europe (38 destinations), United-States and Canada, except premium-rate numbers. The subscription is for a minimum term of six months.
Any out of pack consumption, or communication not included in the "Fixed Communication Pack Bizz" will be invoiced according to the applicable rates.
International Option:
The "International Option" offers 50% discount on your voice calls to a selection of countries : Argentina, Brazil, China, Hong Kong, India, Japan, Russia, Siam, South Africa, Taïwan, Turkey et Singapour.
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For further details and conditions, please refer to the following documents: