For greater efficiency, shorter waiting times and higher response quality, our Customer Service Department is divided up into various different sections, whose staff have different skills.
 

• informs you about the Tango Generation TV offer, the available channel packages, and movies in VOD
• informs you about the installation procedures and rates
• helps you with technical issues

• informs you about your fixed, mobile, TV, and Internet bills
• provides you information on the payment methods
• offers you a rate check to optimize your Tango bill

• informs you about the progress of a repair
• helps you configure your smartphone
• provides you information on using mobile Internet

Customer Service for Internet, Fixed and TV

• helps you to fix connection problems
• informs you about our Internet and fixed offers
• helps you with administrative matters

Customer Service for Mobile (postpaid and prepaid)

• offers you technical solutions (network, calls, SMS, MMS, etc.)
• helps you to choose your offers and options
• helps you with the configuration of the Tango services (voicemail, creation of your Customer Corner, etc.)
• helps you with administrative matters and contract modifications
• delivers your PIN code and/or PUK code