Configuring my voicemail

Changing the language of my voicemail:

Dial 700 on your mobile phone:
In the main menu, select option 3 to personalize your voicemail settings. Press 2 to change the language of your voicemail, and then press the number that corresponds to the language:

  1. Letzebuergesch
  2. Deutsch
  3. Français
  4. English
  5. Português


Features of my voicemail:
Dial 700 on your mobile phone to:
- personalize your greeting message
- protect your voicemail with a security code
- activate missed call notification
- change the language of your voicemail

Changing the time it takes to transfer calls to my voicemail
If your number starts with 691, dial:
* * 61 * 00352 698xxxxxx * * number of seconds #¨
If your number starts with 621, dial:
* * 61 * 00352 628xxxxxx * * number of seconds #
If your number starts with 661, dial:
* * 61 * 00352 668xxxxxx * * number of seconds #

For example, with the number 691 123 456, if you want a transfer time of 15 seconds, you have to dial: **61*00352698123456**15#

Checking my voicemail

How to access my voicemail in Luxembourg:

Dial 700 on your mobile phone.
How to access my voicemail abroad:

Dial +352 698 followed by the last 6 digits of your mobile number (toll-free in Europe).
For example, if your mobile number is 691 123 456, dial +352 698 123 456 to consult your voicemail.
Managing my voicemail in my Customer Area:

In your Customer Area, you can:
Check your voice messages
Save your voice messages:

  • Go to the section "How to access my voicemail".
  • Choose a message and click "Listen" to open a new window.
  • Finally, click "Recover message" to save it on to your hard disk and keep it as long as you want.

Receiving your messages by e-mail:

  • Go to the section "How to access my voicemail".
  • Click "Configuration".
  • Select "Notifications".
  • For the "Notification method" enter your e-mail address and choose EMAIL in the "Editing notification methods" menu.