For this, please call our cancellation service directly on 27 777 611. One of our agents will handle your request. This service is available from Monday to Friday, from 9 a.m. to 5:30 p.m.
Each case is unique, so cancellation fees may apply to you:
- Cancellation fees, corresponding to the remaining months you committed to.
- Administrative fees, linked to any cancellation request;
- Equipment fees (for a phone, USB stick, etc.).
For more information, consult this document.
You can consult your bills for 2 months on "My online bill".