Conditions and guarantees
If you are only using data in roaming we have created a low data consumption protection mechanism where Vodafone Voyager will only be charged if you use more than 5MB per day. If you use less than this amount, the data will be charged on a per MB basis.
The option only becomes active once you have received a text message confirming that you have signed up for it.
By opting in to Vodafone Voyager, you'll automatically opt out of the monthly spending limit for internet in our Europe zone because you will be using your Luxembourgish price plan.
Activating the service
The period of 24 consecutive hours is automatically activated on your subscription and you will only be charged €3.50 for 24 hours once you have made or received a call, send an SMS or started a data session while roaming in Europe using a foreigner network. You will then be charged automatically by packs of 24 hours, unless you deactivate the service
If you do not use your phone while roaming, the 24 hour package does not go live and you will not be charged the €3.50.
All the roaming communications (calls, texts and data) included in the Vodafone Voyager option of your choice and not used during the 24 hour period will be lost.
Once you have activated the Vodafone Voyager option for the first time and have used the service -even if it only once- the service is automatically renewed without you having to do anything.
After reaching the daily limit of your Vodafone Voyager Light pack you will be charged according to the EU regulated tariffs applicable for that communication type.
For your safety and control we have put in place 2 different mechanisms to control your Vodafone Voyager consumption:
- Automatic control: we will send you warning texts once you have reached 80% and 100% of your pack consumption.
- Self control: to know exactly where you are on your Vodafone Voyager pack consumption and how much time you still have left, you can send at any time VR CONTROL to 62000 (free of charge)
For further details and conditions, please refer to the following documents: